Contact information
Contact Us
If you have any questions regarding our tactical harnesses, sizing recommendations, tensile strength specifications, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Ferro Tails |
| Website: | ferotails.store |
| Email: | support@ferotails.store |
| Phone: | +61 3 7284 2407 |
| Business Address: | 27 Leila Street, Prahran, VIC 3181, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned pet harnesses or parcels to this address without obtaining an authorized return warehouse address from our support team first.